IT Specialist System Integration

• A three-year apprenticeship with the city of Bocholt with theoretical lessons at the Bocholt-West vocational college.
• An exciting area of responsibility in the field of system administration and PC user service
• The opportunity to shape a modern administration
• An attractive salary from the 1st year of training (€1,218.26)
• Working in a committed and open team
• Diverse areas of application: From music school to fire brigade

• At least a technical secondary school leaving certificate (secondary school leaving certificate)
• Technical understanding and interest
• Enjoy solving IT challenges
• Ability to work in a team
• Service-orientation
• Willingness to learn and perform
• Flexibility

To start your apprenticeship, it is an advantage if you have already gained some experience in working with computers. Ideally, you will also have already worked with networks - this will make it easier for you to understand the technical connections later on. If you are also familiar with various operating systems such as Windows, macOS or Linux and know their basic functions, you already have a great basis for the apprenticeship.

New e-mail for you - a ticket has been received. This is part of everyday life for IT specialists specialising in system integration. Colleagues from the various departments use the internal ticket system to report IT problems, which you analyse and resolve. But your tasks go far beyond this: you plan, install and operate networks and ensure that computer workstations are set up and ready for operation.

You will also be responsible for introducing new software and training employees in digital applications. Your goal: a municipal administration in which the technology functions smoothly - from the citizens' office to the registry office.

During your apprenticeship, you will not only learn the technical basics, but also how these are applied in the specific context of a public administration. As a result, you will be highly qualified after your apprenticeship - with sound knowledge and valuable practical experience in a modern municipal administration.

The IT-related vocational school training is provided weekly by the Bocholt-West vocational college and complements the practical training. You can read about some of the content here:

The 1st year of training includes

• the creation of system connections
• an overview of information and communication technology systems in terms of areas of application, performance and cost-effectiveness
• assessing the compatibility of memory modules, input and output components and peripheral devices, programming techniques and programming logic, creating and connecting systems

The 2nd and 3rd years of training include

• testing information and telecommunication service offers
• analysing faults using diagnostic tools and rectifying error typology and error frequencies
• preparing projects and concepts for system solutions
• introducing system solutions in collaboration with users
• the occurrence of hardware and software errors, operating errors and problems with information and work organisation
• the planning and implementation of user training

Field report from David